الأسئلة الشائعة
Frequently Asked Questions
Find answers to common questions about our lighting products, customization, quality control, ordering, and delivery.
What products do you produce?
We mainly produce indoor decorative lighting fixtures such as desk lamps, floor lamps, pendant lamps, ceiling lamps, rechargeable small desk lamps, etc.
Do you offer customization or OEM/ODM services?
Yes, we offer customization based on your drawings or samples. OEM/ODM services are available.
Can I customize the packaging?
Yes, neutral or custom logo packaging is available upon request.
Are your products certified?
Yes, we can provide ISO, CE, RoHS, and other certifications upon request.
How can I get a quotation?
Please send us your drawings/specs/materials/quantities to our email and Leave your email, and we will provide a quote promptly to your email.
Can I get a sample first? How long does it take?
Yes, samples are available. It usually takes 20-30 days depending on the complexity.
What’s the lead time for bulk orders?
Bulk orders usually take 45-50 days, may vary during peak season or special materials.depending on the order.
What’s the lead time for bulk orders?
Bulk orders usually take 45-50 days, may vary during peak season or special materials.depending on the order.
What are your shipping methods?
We ship by air, sea, or express. FOB, CIF, DDP terms are available.
Where is your factory located? Can we visit?
Our factory is located in Zhejiang/Jiangsu/Guangdong, China. You're welcome to visit anytime.
Can you issue an invoice?
Yes, we provide proforma and commercial invoices for customs and payment purposes.